Terms of use - Privacy policy

TERMS AND CONDITIONS

YOU HAVE THE RIGHT TO EXCHANGE YOUR GOODS FOR DAMAGES WITHIN 14 CALENDAR DAYS FROM THE DAY FOLLOWING THE DELIVERY OF THE GOOD. ANY DEFECTS, VISIBLE DAMAGE AND / OR QUALITATIVE DEFICIENCY OF AN ARTICLE OR OTHER DEFICIENCY IN DELIVERY MUST BE INCLUDED WITHIN 14 CALENDAR DAYS FROM THE DAY FOLLOWING THE DELIVERY OF THE GOODS. wE DON'T RETURN WASHED CUSTOM MADE PRODUCTS.

THE FOLLOWING TERMS AND CONDITIONS APPLY TO ALL ORDERS PLACED THROUGH AYEYOSPLACE BY ORDERING PRODUCTS ON BY WEBSHOP, YOU ACCEPT THESE TERMS.

THE OFFICIAL AYEYOSPLACE RESERVES THE RIGHT TO CHANGE THESE TERMS AT ANY TIME AND WITHOUT PRIOR NOTICE. SO PLEASE READ OCCASIONALLY ACCORDING TO/AND WHEN EU LAWS CHANGE.

PAYMENTS

PAYMENT IS POSSIBLE THROUGH BANCONTACT, PAYPAL, MASTERCARD.

YOU ACKNOWLEDGE ACCEPTANCE OR PAYMENT OF ALL CHARGES FOR SHIPPING, OR PAYMENT OR VAT OF ALL OTHER APPLICABLE CHARGES ON YOUR ORDER. THESE COSTS WILL BE CALCULATED AUTOMATICALLY FOR YOU, SHOWN CLEARLY WHEN YOU PLACE YOUR ORDER IN CONNECTION WITH THE TOTAL COST OF THE PRODUCT DEBT FROM YOUR ACCOUNT.

FREE SHIPPING IN BELGIUM or international only when its promoted. If there is no 'Free shipping' tag on the product then the shipping cost is on the buyer.

COMPLAINTS AND CUSTOMER SERVICE.

WE ARE A SOCIAL ENTERPRISE AND WE ARE COMMITTED TO FULL CUSTOMER SATISFACTION AND TRYING TO PRODUCE ECOLOGIAL AND FAIR PRODUCTS. WE ARE A SMALL COMMUNITY BASED BUSINESS AND WOULD APPRECIATTE IF YOU TAKE THAT INTO CONSIDERATION WHEN YOU PURCHASE FROM US. KINDNESS IS ALL WE CAN LEAVE BEHIND.......

As awareness and concerns about the protection of personal information is increasing worldwide, it is important that businesses, both small and large, implement and provide their site visitors with a comprehensive privacy policy.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

Click here to view which cookies are stored on your site visitors' computer.

https://www.allaboutcookies.org/

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [your email] or send us mail to: [your physical mailing address].